At Trust Addis ("we" or "us" or "our"), protecting your privacy as a user of our website, www.trustaddis.com, and any other websites, widgets, APIs, and services we offer (collectively the "Service"), whether you are a paying member or a visitor (collectively, "User(s)"), is of utmost importance to us. Therefore, we have established this privacy policy (the "Policy") to elucidate how we collect, use, disclose, and safeguard your personal information concerning your use of the Service.
We gather any information that you willingly submit through the Service or provide in other ways. For instance, if you register for the Service, you must supply us with specific details such as your name, email address, phone number, and create a password. For business registrations, we may request additional information, such as your physical address, photos, logos, hours of operation, accepted forms of payment, fax number, and information relevant to your payment for the Service, including credit or debit card details.
We may also automatically receive or collect certain technical information when you use our Service, including your computer's internet protocol ("IP") address, your internet service provider's IP address, mobile device ID, the date and time you access our Service, the IP address or URL of the website that linked directly to our website, your operating system, internet browser, the sections of the website you visit, pages you view, images you access, and third-party links, advertisements, and offers from our partners that you click on or other content that you may access or download from the Service.
When you send us an email, we collect the information included in your email communication to us.
We use "cookies" to deliver and enhance your experience with the Service. A "cookie" is a small data file placed on a User's computer's hard drive, serving as an anonymous unique identifier that enables the website to recognize future visits. We use tracking cookies to analyze User behavior on our site. The information provided through cookies is used to recognize you as a returning User, offer personalized web page content, and facilitate your experience with our Service. Most browsers automatically accept cookies as the default setting, but you may decline cookies if your browser permits. Please be aware that this choice may impact your use of the Service and access to certain features.
We may also use "web beacons" to compile tracking information related to our email campaigns. A "web beacon" is an electronic image, also known as a "gif," used on website pages to deliver cookies, count visits, and compile usage statistics. In emails, web beacons tell us if an email has been opened and acted upon. The tracking information in these reports cannot be connected to individual User identities.
In line with this Policy, we may use your personal information for the following purposes:
1. Provide access to the Service and verify your eligibility for it.
2. Offer customer support to address your inquiries and concerns.
3. Manage billing and payment for the Service.
4. Administer your account and customize the Service to meet your preferences.
5. Notify you of changes to our Service or new services that we may introduce.
6. Send promotional communications via emails and notices on our website, allowing you to control your preferences by contacting us or logging into the Service.
7. For other purposes outlined in this Policy.
We use the information we collect to enhance the quality and content of our Service. We will not sell, license, or share your personal information with any other party for commercial purposes without your consent, except under the following instances:
We may use the information you provide about your business, such as address, phone numbers, hours of operation, and menu content, to enhance the content available through our Service, including our website, widgets, and API. We may also share this information with our partners for updates on their websites and for marketing and related purposes.
We may engage third-party service providers (e.g., for web hosting, network, hardware, software, storage, or payment processing) to manage certain aspects of our business operations, including the processing of personal information. When we use an external company, we employ contractual or other appropriate means to ensure that personal information is used in compliance with this Policy. By registering for the Service and providing your credit or debit card details, you authorize us to use this information for billing purposes. Additionally, by providing your credit card details, you consent to and authorize us to provide your credit card details to payment processors and financial institutions required for processing your payment.
We may disclose your personal information as permitted or required by law, without your consent, if compelled by a court of law or another entity with jurisdiction to request such information (e.g., subpoenas). Additionally, if we have reasonable grounds to believe that information could be useful in the investigation or prevention of improper or unlawful activity (e.g., suspected fraud, situations involving potential threats to physical safety, or violations of our Terms of Service), we may voluntarily disclose information to law enforcement agencies or other appropriate investigative bodies.
Trust Addis may sell, transfer, or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy.
Our Service contains links to other websites. If you choose to visit an advertiser by "clicking on" a banner ad or other type of advertisement or click on another third-party link, you will be directed to that third party's website. The fact that we link to a website or present a banner ad or another type of advertisement is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not have control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Trust Addis strives to safeguard personal information to ensure its confidentiality. However, unauthorized entry or use, hardware or software failure, the inherent insecurity of the Internet, and other factors may compromise the security of your personal information at any time. As a result, we cannot guarantee the security of your personal information.
If you are located outside of Ethiopia, please note that the Service is hosted in Ethiopia. Therefore, your information may be processed and stored in Ethiopia. Ethiopia's federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in Ethiopia. Your use of this Service or submission of any personal information to us will constitute your consent to the transfer of your personal information outside of your home country, including Ethiopia, which may have different data protection rules than in your country.
The Service is not intended for use by minors under the age of 13